Telecom and Broadband Equipment Repair

The TesCom Support Team can troubleshoot and repair a wide range of telecom and broadband equipment, including products manufactured by firms such as 3M, Dynatel, JDSU, Viavi, Keysight, HP, Agilent, Fluke, Tempo, and EXFO. Product types include optical light sources, power meters, OTDR’s, dial sets, sidekicks, transmission test sets, VDSL, DSL, TDR’s, DS3, T1, SONET, OC192, etc. Our standard turnaround is about 1-2 weeks with expedited turnaround available for an additional fee.

Our competitive repair rate is $99/hour plus parts or you can opt for flat rate pricing at our RMA issuance website. Give us a call at 800-888-1978 to discuss your needs.

Our service technicians can efficiently repair equipment from dozens of manufacturers.

If you can’t find the manufacturer or type of test equipment you need to be serviced on the list below, call 800-888-1978 or email your request to service@tescomusa.com

 

    • 3M/APC ROTL equipment including PCB’s and 1056 Responders - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support.
    • 3M/APC Consoles - requires onsite service - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support.
    • 3M/APC 1303’s - blue boys - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support.
    • 3M/Dynatel – 2273, 965, 965DSP, 745, 573, 500, etc. - TesCom is an independent repair center for these sets.
    • Acterna (JDSU) - TesCom provides ongoing repair support for several Acterna/TTC/TPI products that are now manufacturer discontinued. In addition, TesCom provides independent non-warranty repairs on currently manufactured Acterna products. Sample models include 107A, 209A, 310's, 550B's, 2310’s, 3000HST’s, etc.
    • Agilent/HP - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support for several DSL products that are now manufacturer discontinued. Sample models include the E1/T1 Test Advisors, HDSL Installer's Assistants, and the ADSL Verifier.
    • ATT/WECO MFT test extenders (model 99343-01) - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support.
    • CTC/Delcon/HP 4904/4994/4905/4910/4930/4960/4961 fault locators and pair identifiers - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support.
    • CTC 9925RTS/9925A/9925XB/9925BLT subscriber loop test sets - TesCom provides both warranty and non-warranty repairs on these items.
    • CTC 9970 (188 voltage tester) - TesCom provides both warranty and non-warranty repairs on these items.
    • CXR/Halcyon - TesCom is a factory authorized repair center for these sets.
    • Fisher - TesCom is a factory authorized warranty repair center for all Fisher locating products.
    • Fluke - TesCom provides authorized repair and end of life cycle services for several Fluke products.
    • Harris Dracon - TesCom is a factory authorized warranty repair center for TS21/TS22’s dialsets.
    • HP 4935 - TesCom is an independent repair center for these sets.
    • Metrotech - TesCom is a factory authorized repair center for 810/850/9800 series cable locators.
    • Phoenix 1541, 5500, 5575, etc. - TesCom purchased the Phoenix manufacturing rights and now provides new product manufacturing as well as ongoing repair support.
    • Radio Detection - TesCom is a factory authorized repair center for RD400 series cable locators and transmitters.
    • Scientific Atlanta 466X, AT9000, and AT9500 - TesCom provides both warranty and non-warranty repairs on these items.
    • Sierra test sets - TesCom purchased the Sierra product line and now provides new product manufacturing as well as ongoing repair support.
    • Sunrise Telecom - TesCom is the factory authorized warranty and out of warranty repair center for Sunrise broadband products including the CM750 and CM1000.
    • T-Com - TesCom purchased the T-Com product line and now provides new product manufacturing as well as ongoing repair support.